Smarter job management
PostConnect is built on our world class communication management capability. From message creation to lodgement and reporting, it is designed to streamline your customer communications and provide you with greater flexibility and control - managed anywhere and at any time.
Self service - create and send through your web browser
Using our secure web application, you can create, proof and dispatch messages from anywhere in the world. From simple SMS messages to complex variable images and text, they can all be personalised to your customers. And being web-based, it is easy to quickly train your team to rollout campaigns.
Tailor campaigns to multiple channels
You can now set guidelines for the intelligent sending of communications that tailors to your customer's situation or format preferences. For example, if an email bounces, a direct mailer can be automatically sent, followed by an SMS. You can also determine multiple format outputs, as well as incorporate dynamic variable data and white space management.
Account managed - Leave more complex jobs to us
When you need to develop more complex communications - with extensive variable data and/or business rules - our team can quickly work with your systems and set up exactly the right templates.
Get detailed reporting at your fingertips
Our management capability can provide you with daily, weekly and monthly reports. These cover a full range of metrics, including address validation, job completion and delivery notification.
eLetter Desktop
Supplied free of charge, including installation and training, the eLetter Desktop software enables you to create quality mail communications and electronically transfer them for printing, enveloping, address validation, barcoding and lodgement - all without leaving your desk.
How it works
The eLetter Desktop software can be installed either onto a single PC or to a network environment, giving your team easy access from their desktops. eLetter Desktop features a simple four-step process to create and lodge multiple mail pieces:
Step 1: Create your template
Click on the eLetter Desktop icon to start creating your template. Remember, the address block and a clear zone to the left of the address block cannot include text or graphics.
NOTE: This software can currently be used to generate communications for standard letter/envelope output only.
Step 2: Attach your database
Simply select your database of contacts.
Step 3: Insert information
Insert your variable and non-variable text, graphics, logos and signatures.
Step 4: Proof a live sample, then lodge
Click the "live" button to proof all or a sample of your entire lodgement. Then simply approve it and click the lodgement button. (Note: There is no minimum number of documents per lodgement)
Additional tracking option
Know when and where your customers respond through the use of a response mechanism, such as a personalised voucher. These can be embedded into the communication using unique identifiers or barcodes to track sales at point of purchase.
Get started with eLetter Desktop
Set up can be completed within a few days of contacting eLetter. Simply download the software, complete the required forms, select a lodgement method and then you're ready to get started.
Find out more
To find out more, please call us on 1800 353 883 or email postconnect@auspost.com.au.
You can also fill in our online form and one of our Account Managers will contact you within two working days.
Alternatively, view our frequently asked questions.